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← The buyer’s notebookSourcing / 2 min read

Supplier Vetting: The Checks That Happen Before an Order

What we actually verify about a factory before your deposit moves — and why three documents on a supplier’s letterhead rarely tell the whole story.

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Bench check on finished pet wear — a denim pet jacket, knit sweater, plaid bandana and tulle pet dress.
Bench check on finished pet wear — a denim pet jacket, knit sweater, plaid bandana and tulle pet dress.
Carton dimensions and gross weight measured on the packing bench, with the pet wear and pet accessories that go inside.
Carton dimensions and gross weight measured on the packing bench, with the pet wear and pet accessories that go inside.

A supplier can look perfect on paper: a glossy profile, a business licence, a catalogue of products they may or may not actually make. The trouble is that most sourcing disasters are visible before the deposit — if someone checks. Here is what we verify, and the one gap no audit can close.

What we check before a deposit moves

The first pass is administrative: does the legal entity on the business licence match the bank account name, the invoice header, and the address we were given? Mismatches here are a red flag, not a formality. Then we look at the operation itself — whether the process quoted (cutting and sewing, embroidery, or injection moulding for the plastic parts) is genuinely in-house or quietly subcontracted, and whether the claimed capacity lines up with the machinery on the floor.

We also probe the parts buyers rarely ask about. Who actually owns the tooling? What are the payment terms from their own upstream suppliers? If a factory is on cash-on-delivery with its raw material vendors, that is a working-capital signal worth knowing before you wire a deposit. Where compliance matters — batteries, liquids, magnets, licensed goods — we confirm the certificates exist and are current, not just photocopied into a PDF from three years ago.

The check that keeps cargo moving

One practical thing we always capture during a visit: carton data. Suppose a factory quotes a product at a density of about 180 kg per m³ — light for its volume. That single number decides whether it can share a container with denser goods or should ship on its own, and whether air freight is even arguable once volumetric weight at 1:6000 is applied. Getting carton dimensions, gross weight and carton count at audit stage means your later consolidation and shipping decisions rest on measured facts rather than optimistic estimates.

None of this is a guarantee. A clean audit reduces risk; it does not eliminate it. Factories change staff, take on too much work, or quietly move production. Treat vetting as the start of a relationship you keep checking, not a box you tick once.

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